Privacy Policy

Last updated: January 2025

Overview

Sage AI LLC (“we,” “us,” or “our”) operates the Paper Integrity scientific paper analysis service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

We are committed to protecting your privacy. We designed Paper Integrity to help you analyze scientific research with confidence, and that includes being transparent about how we handle your data.

Information We Collect

Account Information

When you create an account, we collect your email address, name, and password (stored in hashed form). If you sign up using a third-party authentication provider, we receive basic profile information from that provider.

Papers and Analysis Data

When you submit a paper for analysis, we process:

  • URLs you provide for paper retrieval
  • PDF files you upload
  • Text content you paste directly
  • The resulting analysis reports

We retain your analysis reports so you can access them from your dashboard. Paper content is processed to generate reports and is not used to train AI models.

Payment Information

Payment processing is handled by Stripe. We do not store your credit card numbers or banking details. We receive and store transaction identifiers, subscription status, and billing history from Stripe.

Usage Information

We automatically collect certain information when you use Paper Integrity, including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. This helps us understand how our service is used and how to improve it.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our paper analysis service
  • Process your transactions and manage your subscription
  • Send you service-related communications (account confirmations, technical notices, security alerts)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve user experience
  • Detect, prevent, and address technical issues or abuse

Third-Party Services

To provide our service, we may share data with third-party providers in the following categories:

  • AI and Machine Learning Providers — We use AI services to analyze paper content and generate bias reports. These may include providers such as OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), Perplexity, and others.
  • Cloud Infrastructure — We use cloud hosting and infrastructure providers to run our application and store data securely.
  • Payment Processing — We use third-party payment processors to handle transactions and manage subscriptions. We do not store your payment card details directly.
  • Analytics — We may use analytics services to understand how our service is used and to improve the user experience.

Each provider has their own privacy policy governing their use of data. We encourage you to review their policies.

Data Retention

We retain your account information and analysis reports for as long as your account is active. If you delete your account, we will delete your personal information and reports within 30 days, except where we are required to retain data for legal or compliance purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (HTTPS) and at rest, secure password hashing, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate personal information
  • Request deletion of your personal information
  • Export your data in a portable format
  • Object to or restrict certain processing of your data

To exercise these rights, please contact us at privacy@sagenow.ai.

Cookies

We use essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how visitors interact with our website. You can control cookie settings through your browser.

Children's Privacy

Paper Integrity is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of Sage after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Sage AI LLC
Email: privacy@sagenow.ai